Reviews
Don’t just take our word for it..
Henleys estate & letting agents- your local multi-award-winning property experts based in Cromer.
The comprehensive marketing and service we provide is all backed up by our local knowledgeable team of experts. We highly value our team and in turn, they look after our customers. Our reputation is so important to us and we pride ourselves on our consistent approach and going the extra mile for our clients.
Please see below just a few of our customer comments and feedback which we hope you will find helpful when deciding which estate agent to entrust with the sale or let of your property.
“Fantastic speedy, professional service! The whole team at Henley’s are brilliant – from our first meeting with Jeff to the final completion, the total sales process was just 2 months. Help and support was available throughout and local knowledge when we needed it was superb. I can’t thank the team enough and would highly recommend them to anyone.”
“We rented a house through Henley’s Cromer for 5 years.
We have loved our experience with Henley’s.
Phones are always answered and you are not put on hold forever and you actually get to speak to somebody as apposed to a virtual assistant!
Any queries or problems we have had over the past 5 years have always been dealt with efficiently. Staff are lovely and a big thanks goes to Pamela Jonas, Jessie and Denise.
Very sad to leave. Thank you for looking after us so well.“
“After a bad experience with another estate agent who isn’t immediately local but claimed to be the best in the area, Henley’s have restored my faith in estate agents and customer service. They have done everything and more within their power to look after me and I cannot thank them enough.”
“Really impressed with the service we received…The whole experience was stress free And we will defiantly use you guys again.”
“Fantastic service from start to finish, very friendly and efficient. Nothing was too much trouble and the team went out of their way to help us. By far the best agents we have had dealings with.”
“Thanks for all your help guys, although we didn’t end up buying through you. You was the only agents that we registered with who bothered to keep in contact with us and regularly emailed us with details of properties that may of been of interest. Thanks again for the great service.”
“We are repeat customers and once again they have provided an excellent service, both friendly and efficient well done. Thankyou.”
“Dan and Ryan superb professional duo went above and beyond in very difficult times to make customers happy. Would not hesitate to use them again.”
“Pamela, Lettings Manager of this Company was Professional from the moment we contacted Henley and my wife and I shall always appreciate the service given that resulted in our forthcoming move to East Runton”.
“The sale of my property took nearly two years to finalise. It was nothing to do with Henleys but due to adverse circumstances arising one after the other. Throughout that period I had contact with all the staff either by telephone or personal contact. I have to say I found them easy to talk to, friendly and efficient at all times. I cannot fault them in any way. A1+.”
“From Valuation to exchange of contracts the Team at Henleys have been a Joy to work with , I wouldn’t hesitate in recommending them to anyone wanting to buy or rent 😊”
“We changed from another estate agent to Henleys after spending months with our flat on the market with minimal interest. Henleys immediately gave us a more sensible valuation and quickly took multiple photos to add the flat to Rightmove. We had more viewings via Henleys within the first 6 weeks than in 9 months with the previous agents, received an offer, which Henleys negotiated on, and we happily accepted within 7 weeks. Their local expertise and friendly and helpful staff were a pleasure to deal with”.
Mr Vazquez
“Henleys have changed the way I look at estate agents, after a dreadful experience with another estate agent locally Henleys have bent over backwards to help me and my partner out. I cannot recommend them highly enough. Thanks again and we’ll keep in touch.”
“Thank you for all your help and hard work, despite the extremely difficult times we are all in you have done everything and more within your power to help me and my family with the sale of our home and with finding us our next home. Without your assistance and know how, our move would have never happened when difficulties arose within our chain. We would not hesitate to recommend Henleys to anyone thinking of selling their home or buying. Thanks again for all of your help and hard work.”
“We purchased a property from Henleys Estate Agents, fantastic service. Gave us a lot of information, about the property, always returned our calls & emails. Thankyou”
“We’re really impressed with the service at Henley’s. As renters, moving to a new town was a little daunting but Denise, Pamela and the team have been brilliant every step of the way. References, credit checks and inventory were all carried out online fairly painlessly, and since moving in we’ve had attentive, responsive service for maintenance issues and and communicating with the landlord. Definitely a cut above other letting agents!”
“Sale agreed within 48 hours! This is the second time of selling through Henleys and we have been very impressed on both occasions. I would highly recommend Henleys and their team, very friendly, helpful and extremely professional.”
“We recently purchased a property through Henley’s Estate Agents and were very impressed with their professionalism, helpfulness & level of contact in particular with their after sales team. We had a very difficult period through to exchange of contracts with a complicated chain, completion was considerably delayed for a number of reasons and the actual day did not go very well with the last link in the chain not completing until 18.00hrs. Throughout all of this Henley’s were our main source of information. If we ever move again, which we are not planning to, Henley’s would be our first choice of agent!“
“We bought a property through Henleys and the process was so seamless! There was never a need to phone up for updates as Henleys were always on it and ensured that they kept us up to date every step of the way. A great company, with great estate agents, I would highly recommend!”
“From start to finish, all the staff were extremely helpful and kind. They made the stressful time in my life so much easier to handle. I can’t praise them enough. Well deserved 5 stars.”
“Jeff and his team at Henleys in Cromer have been amazing. Professional, responsive, accommodating and friendly. I would recommend them to anyone who wants to sell or let. They offer help with mortgages, and even recommended my solicitor who was also amazing. All in all they are a one shop shop for all buying or selling needs. Thank you to them all for securing us a quick sale and speedy completion.”
See all of our customer reviews on Google
