Reviews
Don’t just take our word for it..
Henleys estate & letting agents- your local multi-award-winning property experts based in Cromer.
The comprehensive marketing and service we provide is all backed up by our local knowledgeable team of experts. We highly value our team and in turn, they look after our customers. Our reputation is so important to us and we pride ourselves on our consistent approach and going the extra mile for our clients.
Please see below just a few of our customer comments and feedback which we hope you will find helpful when deciding which estate agent to entrust with the sale or let of your property.
“Fantastic speedy, professional service! The whole team at Henley’s are brilliant – from our first meeting with Jeff to the final completion, the total sales process was just 2 months. Help and support was available throughout and local knowledge when we needed it was superb. I can’t thank the team enough and would highly recommend them to anyone.”
“Brilliant service, from my very first meeting with Charlotte to completion. Even during this horrendous pandemic, Henleys managed to successfully sell my property quickly and for the price that I wanted. Eleanor has been absolutely amazing, constantly keeping me informed and nothing was ever an issue. Both Eleanor and Charlotte were always extremely helpful, kept me informed and put my mind at ease throughout, even during some very tough times. I have previously tried other local agents and they never made me feel like they were trying hard and had my interest at heart, but Charlotte and Eleanor made me feel comfortable from the outset and sold my property easily. Thank you so much to both and all at Henleys.”
“After a bad experience with another estate agent who isn’t immediately local but claimed to be the best in the area, Henley’s have restored my faith in estate agents and customer service. They have done everything and more within their power to look after me and I cannot thank them enough.”
“Really impressed with the service we received…The whole experience was stress free And we will defiantly use you guys again.”
“Fantastic service from start to finish, very friendly and efficient. Nothing was too much trouble and the team went out of their way to help us. By far the best agents we have had dealings with.”
“Thanks for all your help guys, although we didn’t end up buying through you. You was the only agents that we registered with who bothered to keep in contact with us and regularly emailed us with details of properties that may of been of interest. Thanks again for the great service.”
“We are repeat customers and once again they have provided an excellent service, both friendly and efficient well done. Thankyou.”
“Dan and Ryan superb professional duo went above and beyond in very difficult times to make customers happy. Would not hesitate to use them again.”
“We were very impressed with Tom and Pamela at Henleys in Cromer, as he acted for us as landlords in advertising and finding us suitable tenants. We did not have to worry about the paperwork on set up of the tenancy agreement or transfer of utilities. Everything was taken care of in a professional and friendly manner, and we would not hesitate in recommending him. As landlords we are very happy.”
“We used Henleys for the sale of our house and they were brilliant from start to finish. The valuation was spot on, photos and particulars were great and everything was done promptly. I particularly appreciated how quickly Dan got back to me when I had queries, how promptly he followed up viewings and how regularly he updated us on the progression of the sale which wasn’t straight forward! I highly recommend Henleys to anyone looking to buy or sell a property. Thank you very much Dan and team Henleys.”
“Great company to deal with, really personable service. All of the team took the time and effort to really look after me and I didn’t feel like just a number like I did with my previous estate agent I was trying to sell my house with. Henleys managed to get my sale through to a successful conclusion and when the going got tough when the solicitor started to drag their heals Ryan and Jeff stepped in and got things progressing again and ultimately through to a successful conclusion. Thanks again to everyone at Henleys for you hard work and effort, it was much appreciated!!!”
“We would thoroughly recommend Henleys to anyone wanting to sell their home within North Norfolk and would like to thank both Jeff and Ryan for the time and effort they put into obtaining the sale of our house.
They provided a consistently professional, knowledgeable and quality service, ensuring that they kept us fully informed throughout the entire process. Because they are able to offer Sunday viewings, they secured us a buyer within 7 days of taking our property onto their books!”
“We would highly recommend Henleys, both Ryan and Jeff are fantastic people to deal with and they help you as much as they can. There customer service is 10/10 there very kind and helpful boys, brilliant people to deal with keep up the hard work boys you guys deserve a medal!”
“After a long established friendship of many years, our family recently sold a property through Henley’s and needless to say the entire process was swift, worry-free and entirely professional. Ryan and his team were at our beck and call at all hours for any queries we had, were extremely pleasant at all times and provided regular updates to us regarding our sale without having to prompt. We will be considering Henley’s again for our property management. Thanks again Ryan, we will definitely be using you again and I wish you all the best in your future endeavors.”
“Henleys have changed the way I look at estate agents, after a dreadful experience with another estate agent locally Henleys have bent over backwards to help me and my partner out. I cannot recommend them highly enough. Thanks again and we’ll keep in touch.”
“Thank you for all your help and hard work, despite the extremely difficult times we are all in you have done everything and more within your power to help me and my family with the sale of our home and with finding us our next home. Without your assistance and know how, our move would have never happened when difficulties arose within our chain. We would not hesitate to recommend Henleys to anyone thinking of selling their home or buying. Thanks again for all of your help and hard work.”
“I have moved around quite a bit and I can honestly say that this specific estate agents is by far the best I have ever had the pleasure to move with. Tom is a ledge, he was responsive, professional, and done everything in his power to push things along so we could move before Christmas when things were looking down and out. So for that all I can say is thank you Tom you’re a asset to the company.”
“Very happy with the professional and pro-active approach of the staff and all the assistance from Charlotte when contacting Henleys on any matter we were concerned about which was resolved immediately, we were kept informed at every stage of the sale, and they were always available to discuss anything that arose. The marketing of our house was a very high standard and we had a very quick sale in a matter of weeks of viewings! We have had a very positive experience dealing with Dan at Henleys and would recommend this agency to anyone buying or selling in North Norfolk.”
“Sale agreed within 48 hours! This is the second time of selling through Henleys and we have been very impressed on both occasions. I would highly recommend Henleys and their team, very friendly, helpful and extremely professional.”
“Dan was very supportive throughout the process of selling my home. Under the current circumstances and selling takes a little longer than normal, I was always kept informed of the situation and Dan kept his sense of humour during this frustrating time. I recommend Henleys to sell your home because of fair value and professional business, which enabled me to sell my home with ease. Thankyou Dan for all your help.”
“Henleys provided us with a professional service throughout the whole process of selling. Even during these difficult Covid times, Ryan and Dan continued to give a personal approach. The property details were honest and high quality, with outstanding photos, and we would have no hesitation in recommending Henleys to others.”
“We recommend Henleys Estate Agents 100%. It is a great pleasure to have met Jeff and Ryan and to do business with them with the recent sale of our house. “They pride themselves on giving a service which is second to none” and they far exceeded our expectations with their dedication, drive, enthusiasm, professionalism, local knowledge and hunger for success. They are the bees knees of our local Estate Agents. We feel that we gained 2 Brothers with Jeff and Ryan and we miss them now that the house is sold. We wouldn’t hesitate to do business with them again and we can’t thank them enough.”
“I really couldn’t recommend Henleys estate agents highly enough! from the moment we decided to rent through them they were excellent, keeping us updated at all times through the process! In particular Ryan was extremely professional and well informed of the local area, telling us all we needed to know! Any problems we had whilst renting were quickly solved! When we decided to then buy a house Ryan listened to what we were looking for and showed us around houses that suited us! If we ever decided to sell the house I would only chose henleys to sell through! They are extremely professional but also the nicest bunch of people!”
“Brilliant estate agents, I dealt with Ryan who was great from start to finish. He really changed my perception of estate agents and I would recommend these guys to anyone. He guided me through the selling process from start to finish and made the move as straight forward as possible. 5* service I think dealing with the owners of the company also made a real difference as they seemed to really care and I didn’t feel like just a number which you can feel like with larger companies.”
See all of our customer reviews on Google
